In early May Microsoft announced the release of the Surface 3 as the latest addition to the Surface family. Starting at just $549 the Surface 3 is being positioned as the lighter, lower-cost alternative to the Surface Pro 3. Besides the lower price point and visibly smaller form factor, there are a few other key differentiators between the two … [Read more...]
Five Reasons Office 365 for Business Might Be Right for You
In 2011, Microsoft came out with Office 365. It was Microsoft’s answer to Google Apps. Their cloud-based productivity suite included all of the usual suspects — Microsoft Excel, Outlook, PowerPoint, Word and a whole suite of collaboration tools, cloud storage and more. Microsoft was taking it all to the cloud and businesses were ready to follow … [Read more...]
Six Help Desk Best Practices You Need To Know
Your help desk is your company’s IT lifeline. It’s where service requests are sent, where troubleshooting happens, and where tensions run high. Some requests can be handled in a day or two, while others need support ASAP. Knowing how to prioritize and provide the right level of support can mean a difference between just having a help desk and … [Read more...]
Small Business Backup Solutions: Don’t Ignore Disaster Recovery
Contrary to popular belief, there is no “set it and forget it” when it comes to small business backup solutions. In fact, taking this approach could prove disastrous for your business.There have been countless stories of business owners who thought they were doing the right thing. After all, they bought X backup software and they ran it every night … [Read more...]
IT Help Desk Services: Ensuring Your IT Support is Staffed 24/7
Today we work in a global economy and the business world doesn’t have time for technical issues. Our 9 to 5 is someone else’s 8 to 4 and we’re all used to getting what we want at a moment’s notice. So when something goes wrong, we want it fixed right way. That’s why 24/7 IT support has never been more in demand. But finding the right solution for … [Read more...]