By- Parker Lake, Sr. Business Development Executive Until recently, residents or property owners typically set up their own WiFi connections in their individual units. Now property management companies are increasingly facing the challenge of providing building wide WiFi. This is especially the case in places like South Florida that have a … [Read more...]
Email Hosting for Small Business: Office 365 vs. Google Apps
A 2012 survey by the McKinsey Global Institute found more than a quarter of the average worker’s day is spent answering and reading email. So as you can imagine, email hosting is of critical importance. If your email is down, even for just an hour, it could negatively impact your business. And if you have enough employees to warrant … [Read more...]
Malware Alert: VIRLOCK Encrypts Your Files and Holds Your Computer for Ransom
In the malware family you’ve got more than your share of destructive “wares” — one of them being ransomware. Ransomware is defined as “a type of malware which restricts access to the computer system it infects and demands a ransom to be paid to the creator of the malware in order for the restriction to be removed.” VIRLOCK is just one type of … [Read more...]
Six Help Desk Best Practices You Need To Know
Your help desk is your company’s IT lifeline. It’s where service requests are sent, where troubleshooting happens, and where tensions run high. Some requests can be handled in a day or two, while others need support ASAP. Knowing how to prioritize and provide the right level of support can mean a difference between just having a help desk and … [Read more...]
WiFi as a Service: Enterprise-Level Support for your Small Business
Today, mobility is just as important to small businesses as it is to large corporations. Desktops and laptops aside, small businesses are purchasing more tablets and other mobile devices for their employees than ever before. However, many small businesses continue to use consumer-grade WiFi networks, which aren’t as secure and don’t have … [Read more...]