When is a computer completely safe from potential threats? When it’s completely disconnected and unplugged from the world. That’s today’s reality and it isn’t practical for anyone. That’s why all of the network security basics on this list were created — to prevent a computer attack from happening and to keep them from becoming a much bigger … [Read more...]
Windows Server 2003 End of Life: What It Means For Your Business
On July 14, 2015, Microsoft will no longer support Windows Server 2003 users. Released in April 2003, Windows Server 2003 still provides the infrastructure for operations in many businesses. An estimated 8 million instances of the operating system are currently in use, despite the release of a new server version in February 2008. However, with … [Read more...]
Is the Surface 3 the Best Windows Tablet for the Workplace?
In early May Microsoft announced the release of the Surface 3 as the latest addition to the Surface family. Starting at just $549 the Surface 3 is being positioned as the lighter, lower-cost alternative to the Surface Pro 3. Besides the lower price point and visibly smaller form factor, there are a few other key differentiators between the two … [Read more...]
Six Help Desk Best Practices You Need To Know
Your help desk is your company’s IT lifeline. It’s where service requests are sent, where troubleshooting happens, and where tensions run high. Some requests can be handled in a day or two, while others need support ASAP. Knowing how to prioritize and provide the right level of support can mean a difference between just having a help desk and … [Read more...]
IT Help Desk Services: Ensuring Your IT Support is Staffed 24/7
Today we work in a global economy and the business world doesn’t have time for technical issues. Our 9 to 5 is someone else’s 8 to 4 and we’re all used to getting what we want at a moment’s notice. So when something goes wrong, we want it fixed right way. That’s why 24/7 IT support has never been more in demand. But finding the right solution for … [Read more...]