A 2012 survey by the McKinsey Global Institute found more than a quarter of the average worker’s day is spent answering and reading email. So as you can imagine, email hosting is of critical importance. If your email is down, even for just an hour, it could negatively impact your business. And if you have enough employees to warrant … [Read more...]
Five Reasons Office 365 for Business Might Be Right for You
In 2011, Microsoft came out with Office 365. It was Microsoft’s answer to Google Apps. Their cloud-based productivity suite included all of the usual suspects — Microsoft Excel, Outlook, PowerPoint, Word and a whole suite of collaboration tools, cloud storage and more. Microsoft was taking it all to the cloud and businesses were ready to follow … [Read more...]
Malware Alert: VIRLOCK Encrypts Your Files and Holds Your Computer for Ransom
In the malware family you’ve got more than your share of destructive “wares” — one of them being ransomware. Ransomware is defined as “a type of malware which restricts access to the computer system it infects and demands a ransom to be paid to the creator of the malware in order for the restriction to be removed.” VIRLOCK is just one type of … [Read more...]
Six Help Desk Best Practices You Need To Know
Your help desk is your company’s IT lifeline. It’s where service requests are sent, where troubleshooting happens, and where tensions run high. Some requests can be handled in a day or two, while others need support ASAP. Knowing how to prioritize and provide the right level of support can mean a difference between just having a help desk and … [Read more...]
I.T. Security for Your Small Business
In my previous post, I laid out the basic steps that a small business must consider when deciding whether to outsource, or keep I.T. in-house. It goes without saying that the actual discussion involving I.T. decisions in your company will be more intricate. Deciding on what kind of security measures to take when it comes to your business is also … [Read more...]